Restaurant owners have hesitated to upgrade from cash registers to point of sale platforms because many worried that technology would get in the way of hospitality. But 73% of restaurant-goers agree that technology improves the restaurant experience.
So how has the restaurant point of sale system evolved, and what’s next for this central piece of technology?
Over the years, restaurants have used cash registers, POS systems, mobile apps, and more to take payments and drive revenue. Because of the shift to tableside ordering and payment, the steady adoption of online ordering and delivery, the demand for gift cards and loyalty programs, and the necessity of real-time analytics, 34% of restaurant owners plan to upgrade their point of sale system in 2019. Join us as we dive into the history – and the future – of restaurant technology.
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